Returns: Please check your ordered materials carefully before affixing school stamps or labels to the products. STAMPED OR MARKED BOOKS CANNOT BE RETURNED FOR CREDIT. Materials must be unmarked, unstamped, and show no signs of wear. Materials may be returned for exchange or credit only.
1. Returns must be made within 60 days of purchase.
2. Prior authorization must be received from Customer Service, 570-253-3225. A copy of the original invoice or packing slip must accompany all returns.
3. Returns must be prepaid and shipped by an insured method. Shipping is not refundable.
4. A 10% handling charge will be deducted from your credit.
5. If returning material because of a warehouse error, please contact Customer Service within 10 days of receipt. A UPS call tag will be issued for immediate pick-up. To insure proper credit, include a brief explanation, a copy of the invoice or packing slip, and a list of titles and quantity being returned.
6. All return orders must be shipped to: Phoenix Learning Resources, Attn: Returns Dept., 216 Willow Avenue, Honesdale, PA 18431